Legal

Terms of Service

Last updated: 2026

Acceptance of Terms

By using this website or engaging 1st Way Pro Rental LLC for services, you agree to these Terms of Service. If you don’t agree, please don’t use our website or services.

Booking & Deposits

Quote requests are not bookings. A booking is confirmed only when:

  • A signed contract or written agreement is in place
  • The required deposit has been received (typically 50% of total)

Final payment is due as specified in the contract — usually by the event date.

Cancellation Policy

Standard cancellation terms (subject to your specific contract):

  • Cancellation 30+ days before event: deposit refunded minus a 10% administrative fee
  • Cancellation 14–29 days before event: 50% of deposit forfeited
  • Cancellation less than 14 days before event: full deposit forfeited
  • Cancellation less than 7 days before event: full contract amount may be due

We may waive fees at our discretion for genuine emergencies. Force majeure (natural disasters, government orders, etc.) is handled per the contract.

Equipment Damage & Liability

For equipment-only rentals (no crew):

  • Client is responsible for all equipment from delivery to pickup
  • Damage caused by client negligence will be charged at replacement cost
  • Theft or loss is the client’s responsibility — we recommend event insurance

For crewed events, our team carries appropriate liability coverage. Our maximum liability is limited to the contract amount paid.

Photo & Video Rights

We may take behind-the-scenes photos and video at events for portfolio and marketing use. If you prefer we don’t, please notify us in writing before the event. We will never publish content that identifies private individuals without explicit consent.

Use of Our Website

Content on this website is owned by 1st Way Pro Rental LLC. You may share links to our pages, but please don’t reproduce content without permission.

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the site
  • Submit false information through our forms

Limitation of Liability

To the maximum extent permitted by law, 1st Way Pro Rental LLC is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business opportunities
  • Issues caused by third-party venues, performers, or equipment we did not provide

Governing Law

These terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of Orange County, California.

Changes to These Terms

We may update these terms periodically. Continued use of the website or our services after changes constitutes acceptance.

Contact

Questions about these terms? Email info@1stwayprorental.com.